Receivables Management

EON Receivables – Debt Collection

Arrears well managed are arrears soon paid 85% of recoveries don’t require legal action The debtor pays for all the collection fees.

Through our years of experience to collect arrear levies we have incorporated a debt collection department within our range of services that specializes in collecting any form of outstanding debt. At EON Receivables, our primary goal as a debt collection agency is to recover monies owed to our clients as quickly, efficiently, and cost effectively as possible.

The team is specialised in the collection of Body Corporate arrear levies. All of our clients are assigned a dedicated account manager who personally guides them through the debt collection process and keeps them informed every step of the way.

Experience has taught us that efficient debt collection is based on personally engaging with debtors to pay outstanding debts and the earlier we engage with debtors the more likely we are to recover the money owing.

Inevitably, some debtors will avoid contact through changing address, not answering the phone or changing contact details. With debt stress so prevalent, more debtors are moving on or “skipping” on their obligations. If we are unable to communicate with the debtor the process must unfortunately be escalated into a legal process to recover the debt.

To respond to this trend we have engaged with Attorneys to place an “in house” representative at our offices so that we can engage on a minute to minute basis with the representative. This allows us to monitor progress and provide clients with regular updates.

To respond to this trend we have engaged with Attorneys to place an “in house” representative at our offices so that we can engage on a minute to minute basis with the representative. This allows us to monitor progress and provide clients with regular updates.

Our agreements with the attorneys are that the following procedures must take place:

  • Title Deed Search to confirm a property’s registered owner
  • Company/CC/Trust Searches to see if the company has other details than what they have collected
  • When preliminary searches have been exhausted they must engage our selected “Private Investigators/Tracing Agents”
  • Summons is served on the debtor
  • A comprehensive report detailing the results of the investigation and collection process, together with recommendations is then provided to our clients